This is a work-based qualification suitable for those who undertake management-related activities. The aim of this qualification is to recognise the skills and competences of candidates in the workplace, and provide individuals with an opportunity to demonstrate the skills and knowledge needed for a career in management and team leading.
Government guidelines state that apprentices should be employed for at least 30 hours a week ; there is flexibility so please discuss individual circumstances at interview.
To achieve the full award, candidates must complete four mandatory units and two optional units. The mandatory units include:
- Manage your own resources
- Provide leadership to your team
- Develop productive working relationships with colleagues
- Ensure your own actions reduce risks to health and safety.
Optional units include:
- Encourage innovation in your team
- Allocate and check work in your team
- Provide learning opportunities for colleagues
- Help team members address problems affecting their performance
- Participate in meetings
- Resolve customer service problems.
- Support customer service improvements.
Additional Information
For any further information about this course, including start dates and costs involved, please call us on 020 8268 2861 or email kes@kingston-college.ac.uk.
